FinTech
RefundAI
Refund ops, without the inbox chaos
A product build that turns refund requests into a guided, auditable workflow—less chasing, clearer status, faster resolution.
Problem
Refund work lived in inboxes and spreadsheets: status unclear, handoffs late, and customers left guessing.
Approach
We designed a refund spine first—intake, triage, and status—then added automation where it cut chase-work without hiding accountability.
Outcome
A showcase product direction for refund operations that shows how Lumenyl ships AI inside real finance workflows—not as a detached chat pane.
Bring this discipline to your stack
Showcase work, not a client logo wall. If the problem looks familiar, we will be honest about whether a thin production slice is the next step.